5 Cloud Telephony Myths Busted

Gartner predicts that spending on cloud services is on the rise. Global spending on public cloud services is expected to grow 18.6% in 2012 to $110.3B, achieving a CAGR of 17.7% from 2011 through 2016. Without any assistance, implementing cloud solutions can be tough for most of the businesses. As they are surrounded by a bunch of myths and misconceptions and this hinders them from making the move to the cloud. Let’s take a look at some of the misconceptions associated with cloud telephony.

1. Impact on Voice Quality:

Internet connection that meets the optimum requirements, cloud based phone services can deliver appreciably reliable and better quality than a traditional landline. Digital service users have reported that sound quality is more natural and accurate.

2. Security Compromised:

Making the move to cloud telephony can help your company to conduct a much more secured conversation. Encryption of voice packets is possible with compatible hardware. Private internet connection allows the voice packets to travel through a much secured network making decryption and interception virtually impossible. In comparison to this traditional landlines are considerably easier to tap.

3. Limited Scalability:

Scalability of cloud telephony is much more than on-site systems. On company premises, the need of PBX infrastructure gets over i.e. initial establishment is simple and fast. Within few minutes, additional lines can be activated remotely as the business grows. In addition, flexible and adjustable software and device options mean that corporations can easily blend part-time or remote staff into their communication structure. In contrast, to run more physical lines an on-site service call is required.

4. High Cost of Switching:

Cloud based phone services are very economical. The need for on-premises hardware PBX gets over that makes possible to save initially thousands of dollars. Less costly initial setup and pre-programmed hardware by cloud-service providers makes cloud telephony a must have for any corporation. Work time is minimal whether an organization chooses to hire an IT firm or establish IP phone systems infrastructure themselves.

5.     Technology will get Outdated:

In the telecommunication ecosystem IP technologies have become a common standard. It is predicted that IP telephony will soon reach a destination at which embracing IP technology will no longer be an alternative.

The misconceptions and myths that encompass the cloud and its linked technologies illustrate why some corporations and businesses do not yet believe in the profits that can be attained from contribution in this area.